okfun casino Privacy Policy

When you create an account on okfun casino, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your player profile. We may also ask for a government-issued ID during the verification process to comply with Philippine anti-money laundering regulations. All registration data is stored securely and is never shared with unrelated third parties. Providing accurate information at registration is your responsibility and helps us protect your account from unauthorised access.

To process your deposits and withdrawals in Philippine pesos, we collect payment-related information such as your GCash number, bank account details, or other local payment method credentials you choose to use. We do not store full card numbers or sensitive authentication credentials on our servers — these are handled by our certified payment processors under strict security standards. Transaction records including amounts, dates, and payment method types are retained for regulatory compliance and dispute resolution purposes. You can review your full transaction history at any time from within your account dashboard. If you notice any transaction you do not recognise, please contact our support team immediately so we can investigate on your behalf.

When you access our platform through your mobile browser or any device, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and session timestamps. This data helps us optimise the platform experience for Filipino users, detect suspicious login attempts, and troubleshoot technical issues quickly. We also collect gameplay data such as game sessions, bet amounts, and win/loss records to support responsible gaming monitoring and to improve our game offerings. Usage data is analysed in aggregate form and is not used to build individual advertising profiles. You can request a summary of the usage data we hold about you at any time by contacting our support team.

If you contact our customer support team via live chat, email, or any other channel, we retain records of those communications to help us resolve your queries efficiently and to improve our service quality. This includes the content of your messages, the date and time of contact, and any attachments or screenshots you share with us. Communication records are kept for a reasonable period in line with our data retention policy and applicable Philippine regulations. We will never use your support communications for marketing purposes without your explicit consent. If you would like a copy of your communication history with us, you may submit a data access request through our support team.

We may collect general location information derived from your IP address to verify that you are accessing the platform from the Philippines and to comply with our licensing obligations. We do not collect precise GPS location data from your device unless you explicitly grant permission for a specific feature that requires it. Location data is used solely for regulatory compliance, fraud prevention, and ensuring that our services are only available in permitted jurisdictions. This data is not shared with advertisers or used to build location-based marketing profiles. If you have concerns about how your location data is used, please refer to the contact details at the bottom of this page.

Our platform uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your sessions. Essential cookies are required for the platform to operate and cannot be disabled. We may also use analytics cookies to understand how players navigate the platform so we can make improvements — these are only activated with your consent. We do not use third-party advertising cookies or sell cookie data to any external parties. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain platform features.